But I did confirm my seat again (just to be sure) and saw that the second phone agent did in fact reserve my seat. Air China First class award tickets are booked in O and business class award tickets are booked in I so I did not qualify. Turns out, the limo service is restricted to passengers in F, A, C and D fare classes only. Since I was flying from LAX to Beijing, I gave them a call to see if I could book a limo ride to LAX. Fortunately, my reservation was fine and nothing happened.įrom their website, I saw Air China offered complimentary limo service for their first and business class customers if you were flying to/departing from Beijing Capital Airport.

And I was watching my reservation like a hawk based on Matt’s blog post on Air China’s malicious cancellations. Or at least, I thought she did but calling back a couple months later, I saw that my seat was not selected. The Air China phone agent did not have the strongest grasp of the English language but was able to select my window seat (2L) on the right side of the airplane. A few weeks after I booked my ticket with United, I called Air China’s North American call center (located in Los Angeles) to select my seat.

Like I said earlier, Air China releases a ton of award seats to their partner airlines and I had no problem finding award space on the dates I needed.